Privacy policy

Effective Date: May 27, 2026

At HealthFireIce, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment details (processed securely via third-party providers)

Technical & Usage Data

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide shipping and delivery updates

  • Respond to customer support inquiries

  • Improve website performance and user experience

  • Send promotional emails (only if you opt in)

  • Prevent fraud and maintain security

3. Payment Security

All payments are processed through secure third-party payment providers.
We do not store full payment card details on our servers.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Provide personalized marketing (if enabled)

You can disable cookies through your browser settings at any time.

5. Third-Party Services

We may share limited information with trusted partners such as:

  • Payment processors

  • Shipping and logistics providers

  • Email marketing platforms

  • Analytics providers (e.g., website performance tracking)

These partners only receive data necessary to perform their services.

6. Data Retention

We retain order and customer data only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce store policies

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of your data

  • Request deletion of your data

  • Opt out of marketing communications

To make a request, contact us using the details below.

8. Data Security

We implement industry-standard security measures to protect your personal information, including encryption and secure hosting environments.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

10. Contact Us

If you have questions about this Privacy Policy, you can contact us:

HealthFireIce
Email: info@healthfireice.com
Phone: +1 307 301 9404